Subject: Unauthorized Marketplace Listings of “Chatwoot”
I, Vishnu Narayanan, am an authorized maintainer and representative of Chatwoot Inc., the copyright holder and rights owner of the open-source software Chatwoot (https://github.com/chatwoot/chatwoot). We hold the trademark and brand rights (name “Chatwoot”, Chatwoot logo, and related branding) in association with this product.
We have identified the following listings on AWS Marketplace that reproduce, distribute, or present Chatwoot software and/or branding in a way that misleads buyers into believing these are official Chatwoot products endorsed by Chatwoot Inc.:
- https://aws.amazon.com/marketplace/pp/prodview-qlivbq3rnamxm — “Chatwoot: Customer Experience Platform by Optick”
- https://aws.amazon.com/marketplace/pp/prodview-d4mxx67of3phu — “Websoft9 Applications Hosting Platform for Chatwoot”
These listings use the Chatwoot name and branding without our authorization, and they appear to suggest an official relationship with Chatwoot Inc. This