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Cyberrock Ltd — Vulnerability Disclosure Policy
# Cyberrock Ltd — Vulnerability Disclosure Policy
# Published in accordance with RFC 9116 (https://www.rfc-editor.org/rfc/rfc9116)
# To be hosted at: https://www.cyberrock.ai/.well-known/security.txt
Contact: mailto:security@cyberrock.ai
Expires: 2027-04-15T00:00:00.000Z
Preferred-Languages: en
Canonical: https://www.cyberrock.ai/.well-known/security.txt
Policy: https://www.cyberrock.ai/security
# -----------------------------------------------------------------------------
# Vulnerability Disclosure Policy — Cyberrock Ltd
# -----------------------------------------------------------------------------
#
# Cyberrock Ltd welcomes reports of security vulnerabilities in our products
# and services, including the Cyberrock Defender Mk3 device, the Cyberrock
# cloud platform, and our websites.
#
# How to report
# -------------
# Please send reports to security@cyberrock.ai. Include:
# - A description of the vulnerability
# - Steps to reproduce (proof-of-concept where applicable)
# - The affected product, version, or URL
# - Your name or handle (optional — reports may be submitted anonymously)
#
# Our commitments
# ---------------
# Cyberrock Ltd commits to the following response timelines:
#
# - Acknowledgement of receipt: within 3 working days
# - Initial triage and assessment: within 7 working days
# - Remediation of critical issues: within 30 days of triage, where
# technically feasible
#
# We will keep reporters informed of progress through to resolution and
# will notify the reporter when a fix has been deployed so that retesting
# can take place.
#
# Responsible disclosure
# ----------------------
# We request that reporters:
# - Give Cyberrock Ltd a reasonable period to remediate before any public
# disclosure (typically 90 days, or sooner by mutual agreement)
# - Do not exploit the vulnerability beyond what is necessary to demonstrate it
# - Do not access, modify, or delete data belonging to other users
# - Do not perform denial-of-service testing against production systems
#
# Researchers acting in good faith under this policy will not be subject to
# legal action by Cyberrock Ltd. We are happy to credit reporters in our
# security advisories unless anonymity is requested.
#
# Scope
# -----
# This policy covers:
# - The Cyberrock Defender Mk3 device (hardware, firmware, application)
# - Cyberrock Cloud services and APIs
# - cyberrock.ai and associated subdomains
#
# Out of scope:
# - Third-party services not operated by Cyberrock Ltd
# - Social engineering of Cyberrock staff or customers
# - Physical attacks against Cyberrock offices or personnel
#
# -----------------------------------------------------------------------------
# Cyberrock Ltd, 128 City Road, London, EC1V 2NX, United Kingdom
# -----------------------------------------------------------------------------
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