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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -484,231 +484,231 @@ dünyamızı şimdi, doğayı bile tasarlıyoruz. 101 00:13:57,503 --> 00:14:02,463 İlk defa bir Apple ürünü gördüğüm anı hatırlıyorum. Çok net hatırlıyorum çünkü 102 00:14:02,575 --> 00:14:07,842 bu farkettiğim ilk zamandı, bu ürünü gördüğümde, 103 00:14:08,814 --> 00:14:15,014 çok net bir şekilde algıladım, insanların hislerini, onu tasarlayan ve yapan. 104 00:14:16,989 --> 00:14:23,360 Tasarımcı olarak kim olduğunun bir büyük tanımı dünyaya bakma şeklin. 105 00:14:25,397 --> 00:14:30,835 Ve tahmin ediyorum, yaptığın işin lanetlerinden de biri, sürekli birşeye bakıyor ve düşünüyorsun, 106 00:14:30,936 --> 00:14:36,374 neden bu şekilde? Neden bu şekilde ve şu şekilde değil? 107 00:14:38,978 --> 00:14:43,938 Ve bu anlamda, devamlı tasarlıyorsun. 108 00:14:49,255 --> 00:14:54,852 Bir ürün tasarladığımızda, ürünün farlık özelliklerine banmalıyız, 109 00:14:54,960 --> 00:14:59,930 ve bu özelliklerden bazıları üretidiği maddeler, ve şekli 110 00:14:59,965 --> 00:15:05,631 bu maddelere bağlı olan. bugune kadarki örneklerden yaptığımız ilk iMac, 111 00:15:05,704 --> 00:15:10,664 birincil birleşeni katod ışını tüpüydü, küresel olan. Tamamen 112 00:15:10,776 --> 00:15:15,679 farklı bir yaklaşımımız olmalıydı, böyle bir şeyin tasarımı için, şu anki iMac'e göre, çok ince 113 00:15:15,748 --> 00:15:17,682 düz panel ekranı olan. 114 00:15:17,883 --> 00:15:22,786 Diğer konular, fiziksel olarak ürüne nasıl bağlandığın, örneğin 115 00:15:22,888 --> 00:15:27,848 iPhone gibi birşeyi ele alalım, herşey ekrana bağlı. 116 00:15:29,862 --> 00:15:34,959 Böyle bir üründe en çok yaptığımız şey tasarımı yolumuzun üzerinden çıkarmak gibi görünüyor. 117 00:15:36,302 --> 00:15:41,672 Ve bence şekiller böyle nedenlerle geliştiğinde, sadece isteğe keyfi olmuyorlar, 118 00:15:42,341 --> 00:15:47,506 neredeyse kaçınılmaz hissi veriyor, sanki tasarlanmamışcasına. Sanki diyor ki, 119 00:15:47,680 --> 00:15:52,344 tabi ki bu şekilde olmalı, neden başka türlü olmasın. 120 00:15:58,757 --> 00:16:04,821 Bu iMac için bir kesit. Aliminyumu ekran için ortadan çıkardığımızda, 121 00:16:04,964 --> 00:16:12,029 aslında çıkan malzemeyi alıyor ve sonra ondan 2 tane klavye çerçevesi yapabiliyoruz. 122 00:16:13,973 --> 00:16:18,933 Bunlar Macbook Air yapılırken geçilen bir çift aşama. 123 00:16:19,044 --> 00:16:26,007 Sert bir kesim... Bu da klavye için. Ve fevkalade bir verimlilik ve güzellik var 124 00:16:26,218 --> 00:16:33,215 tek bir parçanın yapabileceklerinde, ve sürekli kendimizi zorladığımız, çabaladığımız 125 00:16:33,359 --> 00:16:38,956 çözmeye çalıştığımız bir şey de, bu 6 parçanın yaptığını tek bir parça ile yapabilir miydik. 126 00:16:39,665 --> 00:16:48,630 Bu parça aslında bu çıkarma ile başlıyor, bu alimunyum çıkarma 127 00:16:48,874 --> 00:16:56,747 çoklu işlemlerden geçiyor, birçoğu CNC makine işlemleri, ve sonuçta... 128 00:16:59,518 --> 00:17:05,650 bu parçaya varılıyor. Ve görüyorsunuz ki çok dramatik bir dönüşüm 129 00:17:05,791 --> 00:17:11,252 bu yalın boş haliyle son hali arasında. Ama sonuçta, 130 00:17:11,397 --> 00:17:19,361 bu bir parça, tüm bu bağlantı özellikleri, tüm bu kabartmalar... bu sadece bir parça, 131 00:17:19,505 --> 00:17:24,943 ama bu parça çok fazla işlev sunuyor. 132 00:17:25,177 --> 00:17:29,341 Ve bu parça gerçekten ürünü etkin hale getiriyor. 133 00:17:29,481 --> 00:17:36,751 Macbook Air gibi bir ürünün arkasındaki çabanın çoğu deneyimlemek 134 00:17:36,855 --> 00:17:41,815 farklı işlemleri. Bir şey var... bu tamamen belirsiz, 135 00:17:41,994 --> 00:17:47,523 ama parçayı tutma şekliniz... bu parçadan bu parçaya... 136 00:17:47,633 --> 00:17:55,597 inanılmaz karmaşık düzenek serileri var bu parçayı tutmak için, değişik makine aşamalarında. 137 00:17:56,742 --> 00:18:00,610 Ve çok zaman harcıyoruz bu düzenekleri tasarlamak için. 138 00:18:01,280 --> 00:18:05,876 Bunun tasarımı, bir çok yönden fiziksel bir şeyin tasarımı değil, 139 00:18:05,984 --> 00:18:08,782 bir süreci tasarlamak. 140 00:18:09,188 --> 00:18:13,454 Bir üründe çok önemli olan hierarşik olarak neyin önemli 141 00:18:13,559 --> 00:18:18,360 neyin olmadığı hissinin olmasıdır, bu parçaları kaldırdığımızda, dikkatinizi çekmek için yarışan tüm parçalar. 142 00:18:18,597 --> 00:18:22,761 Bir göstergenin anlamı bir şey gösteriyorsa vardır. 143 00:18:22,868 --> 00:18:27,066 Eğer bir şey göstermiyorsa orda olmamalı. 144 00:18:27,239 --> 00:18:33,974 En komik şeylerden biri, çok fazla zaman harcamanızdır, bir şeyi daha az dikkat çekici ve belirgin yapmak için. 145 00:18:34,146 --> 00:18:39,106 Ve eğer düşünecek olursanız, çevrelendiğimiz ürünlerin bir çoğu, sizin 146 00:18:39,184 --> 00:18:43,985 çözümün ne kadar akıllıca olduğunun çok farkında olmanızı diler. 147 00:18:44,223 --> 00:18:49,752 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -454,33 +454,33 @@ ya da üzerine düşünmeden. 95 00:10:50,883 --> 00:10:56,719 Japon bahçivanları, bonsai öyle bir şekilde kesilmeli ki, 96 00:10:57,289 --> 00:11:03,717 küçük bir kuş içinden uçarak geçebilmeli. Güzel, değil mi? 97 00:11:05,297 --> 00:11:09,927 Ama tüm diğer ağaçlar, onları da kesmelisiniz. 98 00:11:10,536 --> 00:11:16,497 Japonya'da daha çok. Onları kesmek zorundalar, zorundalar... 99 00:11:16,676 --> 00:11:21,636 nasıl söylesek... onları tasarlamak için. Ama tüm bunları neden yapıyoruz? 100 00:11:21,781 --> 00:11:27,549 Çok çaba harcıyoruz, tasarlamak için dünyamızı şimdi, doğayı bile tasarlıyoruz. 101 00:13:57,503 --> 00:14:02,463 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -414,43 +414,43 @@ ergonomisini kontrol edebiliyoruz. 87 00:09:50,690 --> 00:09:55,650 2 yarım parça halinde çıkıyor makineden, ve birbirine yapıştırıp 88 00:09:55,761 --> 00:10:02,758 tam bir sap yapabilirsin, bunun gibi prototiplere bağlayıp, deneyerek 89 00:10:02,868 --> 00:10:07,828 konforunu hissedip, kullanabiliyoruz, CAD modelimizin gerçekten tasarım maksadımızı karşıladığından emin oluyoruz. 90 00:10:11,143 --> 00:10:16,103 Tasarım hakkında düşünme şeklimiz şöyle, hadi gündelik kullanılan şeylere harika tasarımlar uygulayalım, 91 00:10:16,315 --> 00:10:19,910 ve bu aletlerin nasıl daha iyi performans göstereceğini anlayalım. 92 00:10:20,019 --> 00:10:24,979 Ve tasarım yaparken her zaman And that's what we're always looking for aradığımız şey, geliştirebileceğimiz yeni yollar whenever we design are ways we can improve 93 00:10:25,091 --> 00:10:29,221 insanların iş yaparken seçtiği yol, ya da gündelik yaşamlarını geliştirmek, 94 00:10:29,295 --> 00:10:34,028 onlar farkına varmadan ya da üzerine düşünmeden. 95 00:10:50,883 --> 00:10:56,719 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -395,22 +395,22 @@ onları daha yakından kontrol edebileceğimiz 83 00:09:30,469 --> 00:09:34,963 Çok önemli olan sürekli CAD çizimlerini doğruluyor olmamız 84 00:09:35,074 --> 00:09:37,440 fiziksel modellerle. 85 00:09:39,078 --> 00:09:43,845 Bir kere işin içine girdiğinizde, bir grup teknoloji kullanıyoruz, hızlı prototip çıkarmak için, 86 00:09:43,983 --> 00:09:48,943 böylece gerçekten hassasiyetle parçaların ergonomisini kontrol edebiliyoruz. 87 00:09:50,690 --> 00:09:55,650 -
ekesken revised this gist
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -362,36 +362,36 @@ diğer bahçe makaslarıyla karşılaştıracak olursanız, bir çoğu 76 00:08:50,596 --> 00:08:57,126 sadece daha düz bir sapa sahiptir, ağırlık üzerinde herhangi bir kontrolünüz yoktur. Eğer kestiğiniz şey 77 00:08:57,236 --> 00:09:01,764 çok aşağıdaysa, daha sert şıkıştırmalısınız ki you have to squeeze harder to hold aleti yerinde tutabilin, yoksa 78 00:09:01,874 --> 00:09:09,610 elinizden kayar. Sapta bu alanı oyuk bırakarak, elinizin bu şeklin etrafına kilitlemesini sağladık, 79 00:09:09,715 --> 00:09:14,550 böyle daha az şıkıştırmanız yeterli, bu şekilde çok emniyetli bir tutuşunuz var. 80 00:09:18,024 --> 00:09:22,984 Gerçekten tasarımımızın son aşamalarındayız, burada, koyduğumuz yer 81 00:09:23,062 --> 00:09:27,931 onları daha yakından kontrol edebileceğimiz üretime hazır hale getirmek için CAD ya da 82 00:09:28,000 --> 00:09:30,298 'Computer Aided Design' diye bilinen ortamdır. 83 00:09:30,469 --> 00:09:34,963 -
ekesken revised this gist
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -273,7 +273,7 @@ hiç kimsenin üzerine düşünmediği. 58 00:07:15,568 --> 00:07:21,302 Ve düşündük ki, eğer eklem problemi olanlar için işe yarar birşey yapabilirsek, bunları diğerleri de kullanacaktır. 59 @@ -293,7 +293,7 @@ daha az bir kuvvetle daha kolay kavrayabilirler. 62 00:07:36,589 --> 00:07:41,356 Sapın şekliyle ilgili bir çok çalışma yaptık, boyutuyla ilgili, ve herkes için 63 @@ -303,7 +303,7 @@ ideal bir boyuta ulaştık. 64 00:07:44,363 --> 00:07:49,960 Ama sonunda kauçuk bir bisiklet kolu bulduk, ve temelde bunu yaptık. 65 00:07:52,004 --> 00:07:56,964 @@ -317,52 +317,52 @@ bu sonuca varmış olduk. 67 00:08:04,817 --> 00:08:09,686 Bence bahçe makasıyla ilgili bir nokta, devamlı bir sürtünme olması 68 00:08:09,789 --> 00:08:11,780 kapatırken. 69 00:08:11,924 --> 00:08:16,258 Ama bana göre sanki şu nokta gerçekten acıtıyor, burası en büyük basınç noktası benim için. 70 00:08:16,395 --> 00:08:21,355 Sanki bu alanda, tüm 4 parmağın üzerinde, sürtünme hissediyorsun. 71 00:08:22,969 --> 00:08:27,668 Bir projeyi yapmaya başladığımızda bu değişik araçlara bakıyoruz, anlamak için, 72 00:08:28,074 --> 00:08:33,034 biri için nasıl daha iyi bir deneyim yaratabiliriz, ergonomik olarak 73 00:08:33,145 --> 00:08:38,105 Aslında burada yaptığımız haritasını çıkarmak, hareketi eldiven ile yaptığımızda, anlıyoruz 74 00:08:38,217 --> 00:08:44,019 basınç noktaları nerede, sonra bazı fikirlerin modelini geliştirdiğimiz bu sürecin içine giriyoruz. 75 00:08:45,057 --> 00:08:50,518 Bu model ile ilgili farkettiğimiz bir şey, eğer diğer bahçe makaslarıyla karşılaştıracak olursanız, bir çoğu 76 00:08:50,596 --> 00:08:57,126 sadece daha düz bir sapa sahiptir, ağırlık üzerinde herhangi bir kontrolünüz yoktur. So if you're cutting 77 00:08:57,236 --> 00:09:01,764 -
ekesken revised this gist
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -253,22 +253,22 @@ Bir gece bir telefon geldi, sesi 54 00:06:54,380 --> 00:06:59,181 Ve onu bu kadar heyecanlandıran şuydu, Betsy ile akşam yemeğini yapıyormuş, eşi 55 00:06:59,318 --> 00:07:04,551 elmalı turtayı yapıyor, bıçaktan şikayet edip duruyor, elini acıtıyor 56 00:07:04,690 --> 00:07:11,152 Eklem problemi vardı, ve bir türlü tutamıyordu. Sam'in aklında o an şimşekler 57 00:07:11,330 --> 00:07:15,266 çaktı, işte yeni bir ürün hiç kimsenin üzerine düşünmediği. 58 -
ekesken revised this gist
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -118,7 +118,7 @@ birşey hakkında. 26 00:04:31,104 --> 00:04:36,508 Bu özel kürdan bir Japon kürdanı, ama besbelli 27 @@ -127,17 +127,17 @@ Amerika'da satılması için üretilmiş. 28 00:04:39,145 --> 00:04:44,105 Ama kendisini ilginç kılan, bir nesne tipinin geçirdiği dünüşümdür 29 00:04:44,217 --> 00:04:49,188 uzun yıllar boyunca. Farkedeceksiniz ki uç noktası 30 00:04:49,189 --> 00:04:54,057 tırtıklıdır böylece ucunu koparabilirsiniz. 31 00:04:54,160 --> 00:04:58,620 @@ -200,7 +200,7 @@ böylece tasarım açısından neye ihtiyaç 43 00:05:52,752 --> 00:05:58,657 olduğunu anlamak kolaylaşır, mutfakta, hastanede veya arabada. 44 00:06:00,360 --> 00:06:05,261 -
ekesken revised this gist
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -71,17 +71,17 @@ büyük problemi okçuların kendi oklarını 16 00:03:35,248 --> 00:03:39,947 kendilerinin üretiyor olmasıydı. çünkü bir okçu ölürse, arkadaşı sadağından oklarını 17 00:03:40,019 --> 00:03:44,979 alıp düşmana atmaya başlayamıyordu çünkü oklar tam olarak kendi yayına uymuyordu. 18 00:03:45,058 --> 00:03:50,086 ilk imparator ve danışmanları okların tasarımını standartlaştıracak bir yol düşünürler 19 00:03:50,163 --> 00:03:53,394 @@ -94,7 +94,7 @@ insanların biri tarafından tasarlandığını düşünmediği şeylerdir 21 00:04:01,874 --> 00:04:06,937 örneğin Post-it'i düşünün!. İnsanlar tasarlanmış bir şey olduğunu 22 @@ -104,8 +104,8 @@ sabah gözlerimizi açtığımız andan itibaren 23 00:04:12,185 --> 00:04:17,487 dünyamızı dolduran neredeyse her şey o ya da bu şekilde tasarlanmıştır. 24 00:04:23,630 --> 00:04:28,590 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -19,17 +19,17 @@ hayal eden, üzerine düşünen, 5 00:01:32,093 --> 00:01:35,926 geliştiren, üreten insanları yüceltir, 6 00:01:37,230 --> 00:01:42,167 biçimden biçime dönüşerek, maddeye, mimarisine, 7 00:01:42,502 --> 00:01:46,836 sizinle bağlantı kurduğu haline, dokunduğunuz, tuttuğunuz haline bürünür. 8 00:01:47,373 --> 00:01:51,241 @@ -313,16 +313,16 @@ daha fazla yinelemeyle 66 00:07:57,109 --> 00:08:02,069 sonunda görece daha basit olan bu sonuca varmış olduk. 67 00:08:04,817 --> 00:08:09,686 Bence bahçe makasıyla ilgili bir nokta kapatırken sürekli 68 00:08:09,789 --> 00:08:11,780 bir sürtünmeye maruz kalmanız. 69 00:08:11,924 --> 00:08:16,258 -
ekesken revised this gist
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -313,7 +313,7 @@ daha fazla yinelemeyle 66 00:07:57,109 --> 00:08:02,069 sonunda görece daha basit olan bu sonuca varmıs olduk. 67 00:08:04,817 --> 00:08:09,686 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -302,18 +302,18 @@ ideal bir boyuta ulaştık. 64 00:07:44,363 --> 00:07:49,960 Ama sonunda kauçuk bir bisiklet kolu bulduk, ve bunu yaptık. 65 00:07:52,004 --> 00:07:56,964 Böylece, aslında tahmininizden çok çok daha fazla yinelemeyle 66 00:07:57,109 --> 00:08:02,069 sonunda görece daha basit olan bu bir sonuca varmıs olduk. 67 00:08:04,817 --> 00:08:09,686 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -278,27 +278,27 @@ işe yarar birşey yapabilirsek, bunları diğerleri de kullanacaktır. 59 00:07:21,974 --> 00:07:26,968 Daha büyük bir sapı olması gerektiğini biliyorduk. Çocukların büyük pastel boyaları vardır çünkü daha rahat 60 00:07:27,079 --> 00:07:32,039 tutarlar. Elini tam anlamıyla kullanamayan biri için de durum aynıdır, 61 00:07:32,151 --> 00:07:36,485 daha geniş birşeye ihtiyaç duyarlar, böylece daha az bir kuvvetle daha kolay kavrayabilirler. 62 00:07:36,589 --> 00:07:41,356 Tutamacın şekliyle ilgili bir çok çalışma yaptık, boyutuyla ilgili, ve herkes için 63 00:07:41,427 --> 00:07:44,260 ideal bir boyuta ulaştık. 64 00:07:44,363 --> 00:07:49,960 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -233,48 +233,48 @@ ortadakiler başlarının çaresine bakacaktır. 50 00:06:33,059 --> 00:06:37,496 Aslına bakarsanız bunlar 1000 yıldır görmediğim şeyler. 51 00:06:38,598 --> 00:06:43,558 Daha az meteryal kullanmaya çalıştık örneğin şu içi oyuk olan. 52 00:06:44,437 --> 00:06:49,397 Yakın bir arkadaşım, Sam Farber, eşiyle tatil yapıyordu, Betsy. 53 00:06:49,509 --> 00:06:54,242 Bir gece bir telefon geldi, sesi çok heyecanlıydı, uyku tutmadığını söylüyordu. 54 00:06:54,380 --> 00:06:59,181 Betsy ile yemek yapıyorlar, eşi elmalı turtayı yaparken 55 00:06:59,318 --> 00:07:04,551 ellerini acıtan soyucudan şikayet edip duruyor. 56 00:07:04,690 --> 00:07:11,152 Eklem iltihabı problemi vardı, ve bir türlü soyucuyu tutamıyordu. Bu Sam'i o an çok 57 00:07:11,330 --> 00:07:15,266 etkiledi, işte yeni bir ürün hiç kimsenin üzerine düşünmediği. 58 00:07:15,568 --> 00:07:21,302 Ve düşündük ki, eğer eklem iltihabı olanlar için işe yarar birşey yapabilirsek, bunları diğerleri de kullanacaktır. 59 00:07:21,974 --> 00:07:26,968 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -5,7 +5,7 @@ Bir nesne gördüğünüzde, 2 00:01:11,404 --> 00:01:16,865 bir çok varsayımda bulunursunuz o nesne hakkında... birkaç saniye içerisinde. 3 00:01:17,777 --> 00:01:24,205 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -109,7 +109,7 @@ bir şekilde tasarlanmış bir üründür. 24 00:04:23,630 --> 00:04:28,590 Her nesnede gizli bir hikaye vardır. Verilen her karar, bir noktada, 25 @@ -179,57 +179,57 @@ eğer okumasını bilirseniz." 39 00:05:35,301 --> 00:05:40,206 Biz danışman olarak çalışıyoruz, bu da birçok farklı sektörlerde çok fazla firmayla çalışmak demek 40 00:05:40,241 --> 00:05:43,835 Fakat asıl ilgi alanımız insanları anlamak, ve 41 00:05:43,943 --> 00:05:48,347 neye ihtiyaçları olduklarını. Eğer düşünecek olursanız, danışman olarak 42 00:05:48,548 --> 00:05:52,717 asıl işimiz insana odaklanmak, böylece tasarım açısından neye ihtiyaç 43 00:05:52,752 --> 00:05:58,657 olduğunu anlamak kolaylaşır, mutfakta, hastahanede veya arabada. 44 00:06:00,360 --> 00:06:05,261 Alıcılarımız gelir ve der ki, işte bu bizim ortalama müşterimiz, örneğin 45 00:06:05,296 --> 00:06:10,162 34 yaşında bir bayan, 2 ya da 3 çocuğu var. Ve biz nazikçe dinler ve şöyle söyleriz, evet bu harika 46 00:06:10,336 --> 00:06:15,865 ama biz bu kişiyle ilgilenmiyoruz. Tasarım için asıl yapılması gereken, 47 00:06:16,042 --> 00:06:21,446 uç noktalara bakmak, en zayıfa, veya eklem ağrısı olana veya bir atlete, 48 00:06:21,547 --> 00:06:26,507 veya en güçlü olana, veya en hızlısına. Çünkü uç örnekleri anlayabilirsek, 49 00:06:27,120 --> 00:06:31,113 ortadakiler başlarının çaresine bakacaktır. 50 00:06:33,059 --> 00:06:37,496 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -65,7 +65,7 @@ bölgeleri kolonileştirmek için 15 00:03:30,543 --> 00:03:35,173 bir savaş veriyordu, ve en büyük problemi okçuların kendi oklarını 16 @@ -109,73 +109,73 @@ bir şekilde tasarlanmış bir üründür. 24 00:04:23,630 --> 00:04:28,590 Her nesnede gizli bir hikate vardır. Verilen her karar, bir noktada, 25 00:04:28,701 --> 00:04:30,692 birşey hakkında. 26 00:04:31,104 --> 00:04:36,508 Bu özel kürdan This particular toothpick is a bir Japon kürdanı, ama besbelli 27 00:04:36,609 --> 00:04:39,043 Amerika'da satılması için üretilmiş. 28 00:04:39,145 --> 00:04:44,105 Peki bunu ilginç kılan ne, bir nesne tipini uzun yıllar boyunca 29 00:04:44,217 --> 00:04:49,188 evrilmesi. Farkedeceksiniz ki uç noktası 30 00:04:49,189 --> 00:04:54,057 ayrık böylece ucunu kırabilirsiniz. 31 00:04:54,160 --> 00:04:58,620 Ve bu kullanılmış olduğunu belirtmek içindi. 32 00:04:58,698 --> 00:05:03,067 Ama aynı zamanda kürdan için ince bir dayanak haline dönüşür 33 00:05:03,436 --> 00:05:08,100 Belli ki bu japon stili kürdan çok özel kültürel bir bağlama sahip 34 00:05:08,174 --> 00:05:13,407 işlevini anlamlı kılan, böyle bir ritüelin anlamlı olduğu. Amerika'da bu şekilde 35 00:05:13,513 --> 00:05:18,678 kullanılmayabilir. Ama asıl büyüleyici olan nesnelerde 36 00:05:18,785 --> 00:05:23,745 saklı bu kısa hikayerlerdir. Bu bana Henry Ford'un bir sözünü hatırlatır, 37 00:05:23,890 --> 00:05:26,882 "Her nesne bir hikaye anlatır... 38 00:05:27,760 --> 00:05:30,228 eğer okumasını bilirseniz." 39 00:05:35,301 --> 00:05:40,206 -
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This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -37,7 +37,7 @@ Her nesne, kasıtlı veya değil, 9 00:01:53,480 --> 00:01:56,040 kendisini ortaya koyan ile konuşur. 10 00:03:11,558 --> 00:03:15,654 -
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Learn more about bidirectional Unicode charactersOriginal file line number Diff line number Diff line change @@ -0,0 +1,2739 @@ 1 00:01:08,835 --> 00:01:10,894 Bir nesne gördüğünüzde, 2 00:01:11,404 --> 00:01:16,865 bir çok varsayımda bulunursunuz o nesne hakkında... birkaç saniye içinde. 3 00:01:17,777 --> 00:01:24,205 Ne yapar, işini ne kadar iyi yapacak, ne kadar ağır, ne kadar eder. 4 00:01:27,987 --> 00:01:32,092 Bir nesne kendisini hayal eden, üzerine düşünen, 5 00:01:32,093 --> 00:01:35,926 geliştiren, üreten insanları yüceltir. 6 00:01:37,230 --> 00:01:42,167 farklı biçimlere dönüşen, maddeye, mimarisine, 7 00:01:42,502 --> 00:01:46,836 size nasıl bağlantı kurduğu, nasıl dokunduğu, nasıl tuttuğunuz 8 00:01:47,373 --> 00:01:51,241 Her nesne, kasıtlı veya değil, 9 00:01:53,480 --> 00:01:56,040 kendisini oraya koyan ile konuşur. 10 00:03:11,558 --> 00:03:15,654 Endüstriyel tasarımın amacı her zaman seri üretim olmuştur. 11 00:03:15,762 --> 00:03:19,065 Milyonlarca insan tarafından kullanılması için 12 00:03:19,066 --> 00:03:21,295 standartlaştırılmış nesneler üretir. 13 00:03:21,801 --> 00:03:25,100 ilk örneklerinden biri ilk çin imparatoru olmalı. 14 00:03:25,238 --> 00:03:30,508 Sonunda Çin'i meydana getirecek bölgeleri kolonileştirmek için 15 00:03:30,543 --> 00:03:35,173 savaş veriyordu, ve en büyük problemi okçuların kendi oklarını 16 00:03:35,248 --> 00:03:39,947 kendilerinin üretiyor olmasıydı. arkadaşı oklarını alıp 17 00:03:40,019 --> 00:03:44,979 savaşa devam edemiyordu çünkü oklar kendi yayına uymuyordu. 18 00:03:45,058 --> 00:03:50,086 ilk imparator ve danışmanları okların tasarımını standartlaştıracak bir yola başvurur 19 00:03:50,163 --> 00:03:53,394 böylece her ok herhangi bir yaya uyabilecekti. 20 00:03:56,336 --> 00:04:01,740 Endüstriyel tasarımın en iyi örnekleri çoğu zaman insanların biri tarafından tasarlandığını düşünmediği şeylerdir 21 00:04:01,874 --> 00:04:06,937 örneğin Post-it!. İnsanlar tasarlanmış bir şey olduğunu 22 00:04:07,046 --> 00:04:11,608 düşünmez, şunun farkında değillerdir, sabah gözlerimizi açtığımız andan itibaren 23 00:04:12,185 --> 00:04:17,487 dünyamızı dolduran her şey bir şekilde tasarlanmış bir üründür. 24 00:04:23,630 --> 00:04:28,590 There is a story embedded in every object. Every decision was made, at some point, 25 00:04:28,701 --> 00:04:30,692 about something. 26 00:04:31,104 --> 00:04:36,508 This particular toothpick is a Japanese toothpick, but obviously it's 27 00:04:36,609 --> 00:04:39,043 manufactured for sale in the US. 28 00:04:39,145 --> 00:04:44,105 But what's interesting about it is, it's the evolution of a type of object that happens 29 00:04:44,217 --> 00:04:49,188 over many years. You'll notice that the end of it 30 00:04:49,189 --> 00:04:54,057 is serrated so you could break it off. 31 00:04:54,160 --> 00:04:58,620 And this was to signify that it was used. 32 00:04:58,698 --> 00:05:03,067 But it also creates a tiny rest for the toothpick. 33 00:05:03,436 --> 00:05:08,100 Obviously that Japanese-style toothpick has a specific cultural context where that kind of 34 00:05:08,174 --> 00:05:13,407 functionality makes sense, and that kind of ritual makes sense. It might not be used that way 35 00:05:13,513 --> 00:05:18,678 at all in the United States. But what's fascinating about these little stories 36 00:05:18,785 --> 00:05:23,745 that get embedded in objects is that I'm reminded of a quote by Henry Ford, who once said, 37 00:05:23,890 --> 00:05:26,882 "Every object tells a story... 38 00:05:27,760 --> 00:05:30,228 if you know how to read it. " 39 00:05:35,301 --> 00:05:40,206 We work as consultants, which means we work with a lot of different companies in a lot of different fields 40 00:05:40,241 --> 00:05:43,835 But really our common interest is in understanding people, and 41 00:05:43,943 --> 00:05:48,347 what their needs are. So if you start to think, really what these 42 00:05:48,548 --> 00:05:52,717 do as consultants is focus on people, then it's easy to think 43 00:05:52,752 --> 00:05:58,657 about what's needed design-wise in the kitchen, or the hospital, or in the car. 44 00:06:00,360 --> 00:06:05,261 We have clients come to us and say, here's our average customer, for instance she's female, 45 00:06:05,296 --> 00:06:10,162 she's 34 years old, she has 2.3 kids. And we listen politely and say, well that's great but 46 00:06:10,336 --> 00:06:15,865 we don't care about that person. What we really need to do to design, 47 00:06:16,042 --> 00:06:21,446 is look at the extremes, the weakest, or the person with arthritis, or the athlete, 48 00:06:21,547 --> 00:06:26,507 or the strongest or the fastest person. Because if we understand what the extremes are, 49 00:06:27,120 --> 00:06:31,113 the middle will take care of itself. 50 00:06:33,059 --> 00:06:37,496 These are actually things I haven't seen in 1,000 years. 51 00:06:38,598 --> 00:06:43,558 We tried to use less material, like here's one that's hollow inside. 52 00:06:44,437 --> 00:06:49,397 Agood friend of mine, Sam Farber, he was vacationing with his wife, Betsy. 53 00:06:49,509 --> 00:06:54,242 I got a phone call one night, he was so excited he said he couldn't sleep. 54 00:06:54,380 --> 00:06:59,181 And what he was excited about was he'd been cooking dinner with Betsy and she was making 55 00:06:59,318 --> 00:07:04,551 an apple tart. And she was complaining about the peeler, that it was hurting her hands. 56 00:07:04,690 --> 00:07:11,152 She had arthritis, and she just couldn't hang on to it. And it hit Sam at that moment 57 00:07:11,330 --> 00:07:15,266 that here's a product that nobody's really thought about. 58 00:07:15,568 --> 00:07:21,302 And our thought was, well if we can make it work for people with arthritis, it could be good for everybody. 59 00:07:21,974 --> 00:07:26,968 We knew that it had to be a bigger handle. Kids have big crayons because they're easier 60 00:07:27,079 --> 00:07:32,039 to hold onto. It's the same thing for somebody that might not have full mobility of the their hand, 61 00:07:32,151 --> 00:07:36,485 they need something a little bit larger, that's a little easier to grip with a little less force. 62 00:07:36,589 --> 00:07:41,356 So we did a lot of studies around the shape of the handle, the size of it, to come up with a size 63 00:07:41,427 --> 00:07:44,260 that would be perfect for everybody. 64 00:07:44,363 --> 00:07:49,960 But eventually we found a rubberized bicycle grip, and we basically did this. 65 00:07:52,004 --> 00:07:56,964 So, it really goes through many, many, more iterations than you would think 66 00:07:57,109 --> 00:08:02,069 to do a handle that's relatively simple in the end. 67 00:08:04,817 --> 00:08:09,686 I think one thing with a hand pruner is that you have this constant friction happening 68 00:08:09,789 --> 00:08:11,780 when you're closing it. 69 00:08:11,924 --> 00:08:16,258 But I feel like here's the spot that really hurts, this is the biggest pressure point for me. 70 00:08:16,395 --> 00:08:21,355 So it's like here in this area, on all four fingers, you have friction. 71 00:08:22,969 --> 00:08:27,668 So when we start out doing a project, looking at these different tools to understand 72 00:08:28,074 --> 00:08:33,034 how we can design a better experience for someone, ergonomically 73 00:08:33,145 --> 00:08:38,105 So what we did here was to map it out, when we did the exercise with the glove, understanding where 74 00:08:38,217 --> 00:08:44,019 the pressure points are, then we go into this process of developing models of some of the ideas. 75 00:08:45,057 --> 00:08:50,518 One thing we realized with this model, if you compare with other hedge shears, a lot of them 76 00:08:50,596 --> 00:08:57,126 just have a straight handle, you don't have any control over the weight. So if you're cutting 77 00:08:57,236 --> 00:09:01,764 far down, you have to squeeze harder to hold the tool in place, otherwise it's going to slide 78 00:09:01,874 --> 00:09:09,610 out of your hands. So by sculpting this handle area, it locks your hand around this form, 79 00:09:09,715 --> 00:09:14,550 so you have to squeeze less, so you have a really secure grip. 80 00:09:18,024 --> 00:09:22,984 We're really at the final stages of our design here, where we put them into a place where we can 81 00:09:23,062 --> 00:09:27,931 control them much more closely to get them ready for manufacture, and that is known as CAD 82 00:09:28,000 --> 00:09:30,298 or Computer Aided Design. 83 00:09:30,469 --> 00:09:34,963 It's very important that we constantly are verifying our CAD 84 00:09:35,074 --> 00:09:37,440 with physical models. 85 00:09:39,078 --> 00:09:43,845 Once you get into that, we use a set of technologies that are called rapid prototyping, 86 00:09:43,983 --> 00:09:48,943 so we can really finely control the ergonomics of these parts. 87 00:09:50,690 --> 00:09:55,650 So there are the two halves that come out of the machine, and you can glue them together to make 88 00:09:55,761 --> 00:10:02,758 an entire handle, and attach them to prototypes such as this so we can go out and feel the 89 00:10:02,868 --> 00:10:07,828 comfort and work with it, and make sure our CAD model really represents our design intention. 90 00:10:11,143 --> 00:10:16,103 The way we think of design is, let's put great design into everyday things, 91 00:10:16,315 --> 00:10:19,910 and understand how to make these gadgets perform better. 92 00:10:20,019 --> 00:10:24,979 And that's what we're always looking for whenever we design are ways we can improve 93 00:10:25,091 --> 00:10:29,221 the way people do things, or improve their daily life, 94 00:10:29,295 --> 00:10:34,028 without them even knowing it or thinking about it. 95 00:10:50,883 --> 00:10:56,719 Japanese gardeners, the bonsai must be cut in a way, 96 00:10:57,289 --> 00:11:03,717 that a small bird can fly through it. It's nice, isn't it? 97 00:11:05,297 --> 00:11:09,927 But all the other trees, you also have to cut them. 98 00:11:10,536 --> 00:11:16,497 It's much more so, in Japan. They have to cut them, they have to... 99 00:11:16,676 --> 00:11:21,636 we would say... to design them. But why are we doing all this? 100 00:11:21,781 --> 00:11:27,549 We are doing a lot, to design our world now, we even design the nature. 101 00:13:57,503 --> 00:14:02,463 I remember the first time I saw an Apple product. I remember it so clearly because 102 00:14:02,575 --> 00:14:07,842 it was the first time I realized, when I saw this product, 103 00:14:08,814 --> 00:14:15,014 I got a very clear sense of the people who designed it and made it. 104 00:14:16,989 --> 00:14:23,360 A big definition of who you are as a designer is the way that you look at the world. 105 00:14:25,397 --> 00:14:30,835 And I guess it's one of the curses of what you do, you're constantly looking at something and thinking, 106 00:14:30,936 --> 00:14:36,374 why is it like that? Why is it like that and not like this? 107 00:14:38,978 --> 00:14:43,938 And so in that sense, you're constantly designing. 108 00:14:49,255 --> 00:14:54,852 When we're designing a product, we have to look to different attributes of the product, 109 00:14:54,960 --> 00:14:59,930 and some of those attributes will be the materials it's made from, and the form 110 00:14:59,965 --> 00:15:05,631 that's connected to those materials. So for example with the first iMac that we made, 111 00:15:05,704 --> 00:15:10,664 the primary component of that was the cathode ray tube, which was spherical. We would have an 112 00:15:10,776 --> 00:15:15,679 entirely different approach to designing something like that, than the current iMac, which is a very thin 113 00:15:15,748 --> 00:15:17,682 flat-panel display. 114 00:15:17,883 --> 00:15:22,786 Other issues would be, just physically how do you connect to the product, so for example 115 00:15:22,888 --> 00:15:27,848 with something like the iPhone, everything defers to the display. 116 00:15:29,862 --> 00:15:34,959 A lot of what we seem to be doing in a product like that is getting design out of the way. 117 00:15:36,302 --> 00:15:41,672 And I think when forms develop with that sort of reason, and they're not just arbitrary shapes, 118 00:15:42,341 --> 00:15:47,506 it feels almost inevitable, it feels almost un-designed. It feels almost like, 119 00:15:47,680 --> 00:15:52,344 well of course it's that way, why wouldn't it be any other way. 120 00:15:58,757 --> 00:16:04,821 This is the bezel for the iMac. When we remove the aluminum for the display in the center, 121 00:16:04,964 --> 00:16:12,029 we actually take that material and then we can make two keyboard frames from it. 122 00:16:13,973 --> 00:16:18,933 These are literally just a couple of the stages of how you make the MacBook Air. 123 00:16:19,044 --> 00:16:26,007 Rough cutting... this is for the keyboard well. And there is just a remarkable efficiency and beauty 124 00:16:26,218 --> 00:16:33,215 to how much a single part can do, and one of things we push and push ourselves on is trying to 125 00:16:33,359 --> 00:16:38,956 figure out, can we do the job of those six parts with just one. 126 00:16:39,665 --> 00:16:48,630 This part actually starts off as this extrusion, this is an aluminum extrusion that goes through 127 00:16:48,874 --> 00:16:56,747 multiple operations, most of them CNC machined operations, to end up... 128 00:16:59,518 --> 00:17:05,650 to end up with this part. And you can see, just a dramatic transformation 129 00:17:05,791 --> 00:17:11,252 between this raw blank and the final part. But what we end up with, 130 00:17:11,397 --> 00:17:19,361 is a part that's got all of the mounting features, all of the bosses... this is just one part, 131 00:17:19,505 --> 00:17:24,943 but this one part is providing so much functionality. 132 00:17:25,177 --> 00:17:29,341 And this one part really does enable this product. 133 00:17:29,481 --> 00:17:36,751 So much of the effort behind a product like the MacBook Air was experimenting 134 00:17:36,855 --> 00:17:41,815 with different processes. There's a... it's completely non-obvious, 135 00:17:41,994 --> 00:17:47,523 but the way that you hold... to get from this part, to this part... 136 00:17:47,633 --> 00:17:55,597 there's an incredibly complex series of fixtures to hold this part in the different machine stages. 137 00:17:56,742 --> 00:18:00,610 And we end up spending a lot of time designing fixtures. 138 00:18:01,280 --> 00:18:05,876 The design of this, in many ways wasn't the design of a physical thing, 139 00:18:05,984 --> 00:18:08,782 it was figuring out process. 140 00:18:09,188 --> 00:18:13,454 It's really important in a product to have a sense of a hierarchy of what's important 141 00:18:13,559 --> 00:18:18,360 and what's not important, by removing those things that are all vying for your attention. 142 00:18:18,597 --> 00:18:22,761 An indicator has a value when it's indicating something. 143 00:18:22,868 --> 00:18:27,066 But if it's not indicating something, it shouldn't be there. 144 00:18:27,239 --> 00:18:33,974 It's one of those funny things, you spend so much time to make it less conspicuous and less obvious. 145 00:18:34,146 --> 00:18:39,106 And if you think about it so many of the products that we're surrounded by, they want you to be very 146 00:18:39,184 --> 00:18:43,985 aware of just how clever the solution was. 147 00:18:44,223 --> 00:18:49,752 When the indicator comes on, I wouldn't expect anybody to point to that as a feature, 148 00:18:49,895 --> 00:18:57,768 but at some level I think you're aware of a calm and considered solution, 149 00:18:57,836 --> 00:19:04,173 that therefore speaks about how you're going to use it, not the terrible struggles 150 00:19:04,376 --> 00:19:09,837 that we as designers and engineers had in trying to solve some of the problems. 151 00:19:11,350 --> 00:19:15,912 That's quite obsessive, isn't it? 152 00:19:19,191 --> 00:19:24,322 We now have a new generation of products where the form bears absolutely no relation 153 00:19:24,463 --> 00:19:29,162 to the function. I mean, look at something like an iPhone and think of all the things it does. 154 00:19:29,301 --> 00:19:34,261 In "ye olden days" of what are called analog products, in other words they're not digital, 155 00:19:34,406 --> 00:19:40,436 they're not electronic, something like a chair or a spoon. "Form follows function" tended to work. 156 00:19:40,579 --> 00:19:45,744 So if say you imagine being a Martian and you just land on planet Earth, and you've never seen 157 00:19:45,817 --> 00:19:50,447 a spoon or a chair before. You can guess roughly what you're supposed to do with them... 158 00:19:50,556 --> 00:19:55,220 sit on them or feed yourself with them... by the shape of the object, by the way it looks. 159 00:19:55,360 --> 00:20:02,698 Now all that has been annihilated by the microchip. So design is moving from this culture of 160 00:20:02,834 --> 00:20:07,965 the tangible and the material, to an increasingly intangible and immaterial culture, 161 00:20:08,140 --> 00:20:13,806 and that poses an enormous number of tensions and conflicts within design. 162 00:20:17,282 --> 00:20:21,343 I think there are really three phases of modern design. 163 00:20:21,453 --> 00:20:27,722 One of those phases, or approaches if you like, is looking at the design in a formal relationship, 164 00:20:27,859 --> 00:20:33,957 the formal logic of the object. The act of form-giving, form begets form. 165 00:20:34,166 --> 00:20:39,627 The second way to look at it is in terms of the symbolism, and the content of what you're 166 00:20:39,771 --> 00:20:46,472 dealing with. The little rituals that make up... making coffee, or using a fork and knife, 167 00:20:46,578 --> 00:20:53,108 or the cultural symbolism of a particular object. Those come back to inhabit and help give form, 168 00:20:53,252 --> 00:20:58,383 help give guidance to the designer about how that form should be, or how it should look. 169 00:20:58,590 --> 00:21:04,620 The third phase is looking at design in a contextual sense, in a much bigger-picture scenario. 170 00:21:04,730 --> 00:21:11,659 It's looking at the technological context for that object, it's looking at the human-object relationship. 171 00:21:12,237 --> 00:21:16,799 For the first phase you might have something fairly new, like Karim Rashid's Kone vacuum 172 00:21:16,942 --> 00:21:23,279 for Dirt Devil, that the company sells as so beautiful that you can put it on display, 173 00:21:23,415 --> 00:21:27,249 in other words you can leave it on your counter and it doesn't look like it's a piece of crap. 174 00:21:27,719 --> 00:21:32,679 Conversely you can look at James Dyson and his vacuum cleaners. He approaches the design 175 00:21:32,791 --> 00:21:37,751 of the vacuum in a very functionalist manner, but if you look at the form of it, 176 00:21:37,896 --> 00:21:41,923 it's really expressing that, it's expressing the symbolism of function. 177 00:21:42,067 --> 00:21:46,265 There's color introduced into it, and he's not a frivolous person, so it's really there to articulate 178 00:21:46,438 --> 00:21:51,740 the various components of the vacuum. Or you could look at, in a more recent manifestation 179 00:21:51,843 --> 00:21:56,075 of this kind of contextual approach, would be something like the Roomba. 180 00:21:56,248 --> 00:22:00,412 There the relationship to the vacuum is very different. First of all there's no more human 181 00:22:00,485 --> 00:22:05,047 interaction relationship, the relationship is to the room it's cleaning. 182 00:22:05,190 --> 00:22:09,786 I think it's even more interesting that the company actually has kits available in the marketplace 183 00:22:09,895 --> 00:22:14,423 through iCreate, and it's essentially the Roomba vaccum cleaner kit that's made for hacking. 184 00:22:14,766 --> 00:22:20,466 People are really wacky, they've created things like Bionic Hamster, which is attaching 185 00:22:20,605 --> 00:22:26,669 the play wheel or dome that the hamster uses as the driving device for the Roomba, 186 00:22:26,812 --> 00:22:31,772 so it's the ultimate revenge of the animal on the vacuum cleaner. 187 00:22:32,818 --> 00:22:37,983 How I think about it as a designer myself is that design is the search for form, 188 00:22:39,291 --> 00:22:42,590 what form should this object take. 189 00:22:42,728 --> 00:22:47,688 And designers have asked that question, and used different processes. 190 00:27:14,799 --> 00:27:20,169 Hey, what about the forks for the bike? Can you make a few inquiries? 191 00:27:27,846 --> 00:27:31,907 Because I'd love to do the forks, I think the forks would be really cool. 192 00:27:36,254 --> 00:27:42,215 Well this is my little table of... one of my tables... you know I've got a whole workshop downstairs 193 00:27:42,293 --> 00:27:48,562 which is just full of shit. But these are just things that I just find interesting, 194 00:27:48,667 --> 00:27:54,503 and things I want to have around and look at. Sometimes these are the materials 195 00:27:54,572 --> 00:27:59,942 that I'm looking for an excuse to use, as opposed to the other way around. 196 00:28:00,612 --> 00:28:06,551 But things like Micarta, this is one of my favorite materials, and it's actually made of linen, 197 00:28:06,651 --> 00:28:13,250 so it's a bit like wood, actually, it feels like a living material. And it's enormously heavy. 198 00:28:15,326 --> 00:28:20,696 And these kind of weird meshes, how cool is that. I have no idea what they use this for... 199 00:28:20,799 --> 00:28:25,759 it's like this stainless steel... braided... stuff. 200 00:28:29,774 --> 00:28:34,734 My career didn't start after art school, it started when I made my first object 201 00:28:34,846 --> 00:28:40,284 in my grandfather's garage. I remember my uncle had said as soon as I could tell the time, 202 00:28:40,418 --> 00:28:45,014 he'd give me a wristwatch. So I figured out how to tell the time, and he gave me this wristwatch, 203 00:28:45,123 --> 00:28:50,527 and I promptly pulled it to bits. I went out to my grandfather's garage and found an old bit of 204 00:28:50,729 --> 00:28:55,291 Plexiglas and started hacking away at this bit of Plexiglas and drilling holes, 205 00:28:55,400 --> 00:29:00,736 and I transplanted this movement from this once-working watch into it. 206 00:29:01,606 --> 00:29:05,440 That was my first... 207 00:29:05,543 --> 00:29:07,135 ...design, I guess. 208 00:29:11,516 --> 00:29:16,476 I grew up in a generation... you know I can remember when they landed on the moon. 209 00:29:16,788 --> 00:29:24,354 I can't deny that that was a massive event in my life. All of my dreams were about the future. 210 00:29:26,064 --> 00:29:34,062 What I want to do is to be able to have things that don't exist... things you can't go out and buy, 211 00:29:34,272 --> 00:29:40,074 or things that irritate you. Anger, or dissatisfaction at the very least, 212 00:29:40,178 --> 00:29:45,047 plays such an important role in motivating you, to do what we do. 213 00:29:45,617 --> 00:29:50,213 But ultimately my job as a designer is to look into the future, 214 00:29:50,355 --> 00:29:55,224 it's not to use any frame of reference that exists now. My job is about what's going to happen, 215 00:29:55,293 --> 00:29:57,557 not what has happened. 216 00:30:05,970 --> 00:30:12,808 As a designer, my philosophy is fundamentally non-disposable, 217 00:30:13,678 --> 00:30:18,911 and somehow trying to offer products that you want to keep, 218 00:30:19,617 --> 00:30:24,884 and products that you feel most importantly will stand the test of time. 219 00:30:25,490 --> 00:30:30,450 That hopefully won't date as badly as other things. 220 00:30:30,962 --> 00:30:36,264 Because it's all about wanting to have new things, isn't it? Ultimately, we could all still be 221 00:30:36,434 --> 00:30:40,268 using the mobile phone we had three years ago. 222 00:30:40,405 --> 00:30:44,171 But you know we've all had about five in the meantime. 223 00:31:18,243 --> 00:31:23,203 Of course I fundamentally believe that something that's well-designed should not necessarily 224 00:31:23,314 --> 00:31:30,117 cost more. Arguably it should cost less. But the problem is that design has become a way 225 00:31:30,255 --> 00:31:35,215 for a lot of companies to "add value" because something is designed, and therefore 226 00:31:35,360 --> 00:31:37,794 charge more money for it. 227 00:31:39,230 --> 00:31:42,927 And it will become more and more pervasive, and things will be 228 00:31:43,034 --> 00:31:46,902 marketed in terms of design, in the future. 229 00:32:11,162 --> 00:32:16,122 The idea of elitism and the idea of design are merged. And it's out of this kind of culture 230 00:32:16,267 --> 00:32:21,295 that the idea of democratization of design comes from. I always tell people that I grew up 231 00:32:22,073 --> 00:32:25,839 with good design in my home, with all the Joe Columbo 232 00:32:25,944 --> 00:32:28,913 and Achille Castiglioni pieces, not because we were rich, or 233 00:32:29,013 --> 00:32:33,677 my parents were educated in design. Not at all, we were totally middle class and my parents 234 00:32:33,785 --> 00:32:37,778 are doctors. It's just because that's what you would find at the corner. 235 00:32:37,889 --> 00:32:43,589 There's design that costs more, and design that costs less. Some of it is good, some of it is bad. 236 00:32:44,162 --> 00:32:49,122 "Democratization of design" is an empty slogan, it should really not even exist. 237 00:33:06,317 --> 00:33:13,223 Target, in particular, fell right into line with, and influenced a lot of pop culture thinking 238 00:33:13,391 --> 00:33:19,023 about the importance of design and the virtue of design. The basic idea was good design is 239 00:33:19,163 --> 00:33:23,099 something you want, good design s something that distinguishes you, 240 00:33:23,234 --> 00:33:25,759 t's sort of a mark of progress, 241 00:33:25,870 --> 00:33:32,241 if you are a person who recognizes good design it distinguishes you from all the naïve and 242 00:33:33,011 --> 00:33:39,280 corny bourgeois of the past, the past being everything up to that minute. 243 00:33:40,284 --> 00:33:45,813 So you can now buy into that, you can buy into progress, good design, good taste. 244 00:33:47,191 --> 00:33:52,754 And they had it available to you in a very attainable way. 245 00:33:55,233 --> 00:34:00,830 Often the way that a product comes into being isn't because a bunch of expert designers 246 00:34:01,005 --> 00:34:05,101 sat down and said, " What are the ten most important problems we can solve?" 247 00:34:05,376 --> 00:34:10,404 There's a company that's writing a check. And what the company wants is new SKU's, 248 00:34:10,515 --> 00:34:15,919 they want more stuff, and they want more people to buy it. And that's the name of the game. 249 00:34:24,328 --> 00:34:28,788 We tend to want new things. 250 00:34:29,667 --> 00:34:35,435 They can do something that has a different look, a fresher look, a newer look, 251 00:34:35,706 --> 00:34:40,143 a new-now, next-now kind of look. 252 00:34:40,478 --> 00:34:45,006 And the problem with spending a lot of time focusing on what's very now and very next 253 00:34:45,149 --> 00:34:50,212 is that it isn't very forever. And that means it doesn't last, because there's someone else coming along 254 00:34:50,321 --> 00:34:54,724 trying to design what's now and next after that. And part of their agenda, 255 00:34:54,959 --> 00:34:59,896 whether it's over-articulated or not, is to make whatever used to be now, 256 00:34:59,997 --> 00:35:03,194 look like then, so that people will buy the new now. 257 00:35:24,088 --> 00:35:28,787 Cars are the biggest and most abundant set of sculptures that we have 258 00:35:28,893 --> 00:35:31,453 in contact every day in our lives. 259 00:35:32,096 --> 00:35:37,500 Although they're reproduced by machines, and computer milled stamps that make them, 260 00:35:37,702 --> 00:35:42,662 actually every one of them was originally carved by hand, by men and women using techniques 261 00:35:42,807 --> 00:35:46,573 not a whole lot different than Michelangelo. 262 00:35:46,844 --> 00:35:49,779 Car designers are making extremely dynamic, sexy 263 00:35:49,881 --> 00:35:54,841 objects, in theory. But in reality, they're bending metal, plastic, 264 00:35:55,520 --> 00:35:59,923 glass. This isn't like a woman coming down a catwalk, where she's swishing the dress and 265 00:35:59,991 --> 00:36:05,122 showing a little bit here and there, and getting your eyes to goggle. Unh-uh. This thing is frozen in time. 266 00:36:05,229 --> 00:36:11,532 Which means we have to create it in a way so that you as the observer look at it, 267 00:36:12,570 --> 00:36:18,907 and you put the motion into it, by the way you scan it. Because that car has to be a reflection 268 00:36:19,010 --> 00:36:23,344 of that emotional energy that you want to see in it. 269 00:36:27,852 --> 00:36:33,518 I believe very strongly in the emotional authenticity of the product, it should reflect what it is. 270 00:36:34,392 --> 00:36:38,522 So if the car is a performance object it should have that feel. 271 00:36:39,197 --> 00:36:45,796 It is quite bothersome to me when I see humanistic elements of a car being strangely handled. 272 00:36:47,104 --> 00:36:50,505 For instance, cars have a face. 273 00:36:50,641 --> 00:36:57,103 Well, you can have lots of faces. But when you put that one face on a car, it's there forever, 274 00:36:57,515 --> 00:37:03,886 it's just one expression. And because cars have evolved to having two elements, 275 00:37:03,988 --> 00:37:09,324 big taillights and a license plate, the backs of cars have also evolved a face, 276 00:37:09,427 --> 00:37:13,659 also very interesting, and some of those are awfully... challenging. 277 00:37:16,968 --> 00:37:21,928 How do we solve problems of lightness, how do we solve problems of efficiency? I think these 278 00:37:22,039 --> 00:37:26,999 are things that are going to be difficult, but we can solve those. But the real challenges of car design 279 00:37:27,211 --> 00:37:31,545 are going to be addressing the future generations' perceptions of what they want cars to be in their 280 00:37:31,616 --> 00:37:36,144 lives? Do they want them to fade into the background, and just be there when they need one? 281 00:37:36,287 --> 00:37:40,348 Or do they want them to stand up and be a representative of them, basically like we grew up 282 00:37:40,424 --> 00:37:45,953 with it, they're kind of like avatars. I show myself to the outside world through this car. 283 00:37:51,369 --> 00:37:56,170 When you own the car and you drive the car, even your decisions about are you going to put 284 00:37:56,307 --> 00:38:01,176 a bumper sticker on it... there's an idea of an audience. 285 00:38:02,546 --> 00:38:07,006 I feel pretty strongly, and this is true not just for cars but for almost everything we buy, that our real 286 00:38:07,118 --> 00:38:13,853 audience is really ourselves. And that the person that you're really speaking to 287 00:38:14,091 --> 00:38:19,552 when you're speaking about why me in this car, why is this the right car for me... 288 00:38:20,431 --> 00:38:25,528 you're making a statement to yourself about yourself. 289 00:38:28,739 --> 00:38:34,109 In sort of an abstract way, you're thinking about what they might be thinking of you, 290 00:38:34,278 --> 00:38:38,977 and whether or not they like your Obama sticker, or your Save the Whales, or... 291 00:38:39,116 --> 00:38:43,678 or your Christian fish, or whatever it might be. But the crucial thing is the self, 292 00:38:43,788 --> 00:38:49,158 it's your own audience, your own story of I'm not that guy, or I am that guy, or that woman. 293 00:38:49,327 --> 00:38:53,320 Because the truth is no one cares, on the highway. 294 00:42:39,123 --> 00:42:42,320 Design is about mass production. 295 00:42:43,794 --> 00:42:48,754 Design is using industry to produce serialized goods. 296 00:42:50,034 --> 00:42:55,370 And I try everything I can in the mass market to change the goods, that people who know 297 00:42:55,472 --> 00:42:59,499 nothing about design, or the people who say they don't care about design, or the people who 298 00:42:59,643 --> 00:43:03,909 don't believe their world should have contemporary goods in it. 299 00:43:04,548 --> 00:43:09,781 Those are the people I think design can have such an amazing affect on their lives. 300 00:43:15,092 --> 00:43:21,520 When I was a teenager, I had this white... from Claritone, I think it was a Canadian company, 301 00:43:21,632 --> 00:43:26,865 it was a white bubble stereo, with two bubbled white speakers. 302 00:43:27,271 --> 00:43:32,231 And it was probably very inexpensive, it was a real democratic product. It was a turntable, 303 00:43:32,343 --> 00:43:38,043 and the whole thing built in. And it was a beautiful thing... Looking back, 304 00:43:38,215 --> 00:43:43,016 and thinking why it was a beautiful thing, was because it was very self-contained, 305 00:43:43,120 --> 00:43:47,853 and the message was very strong and very simple, and at the same time it was very human. 306 00:43:47,958 --> 00:43:52,918 There was a quality about it, it was like a womb, it was like an extension of us, somehow. 307 00:43:53,230 --> 00:43:58,566 It was soft, it was engaging. And I used to have this alarm clock radio, a Braun, 308 00:43:58,769 --> 00:44:03,331 that Dieter Rams designed in the late '60s. 309 00:44:03,674 --> 00:44:09,943 And they were these objects in my life that I really was in love with, they brought so much to me. 310 00:44:10,280 --> 00:44:14,774 And I can remember going through the teenage angst thing, of feeling depressed or something, 311 00:44:14,918 --> 00:44:19,355 and lying on my bed, and I would just look at the alarm clock, and felt better immediately. 312 00:44:19,590 --> 00:44:24,550 So I always had this really strong relationship with physical products. 313 00:44:28,966 --> 00:44:34,905 There's something that moves through a lot of my forms, and that is to speak about a kind of 314 00:44:35,072 --> 00:44:40,567 digital, technological, or techno-organic world. Somehow if I do things that are very, 315 00:44:40,744 --> 00:44:46,740 very organic, but I'm using new technologies, I feel like I'm doing something in a way 316 00:44:46,884 --> 00:44:52,823 that's a physical interpretation of the digital age. 317 00:44:55,659 --> 00:45:01,996 We have advanced technologically so far, and yet somehow it's some sort or paranoia where we're 318 00:45:02,099 --> 00:45:08,834 afraid to really say We live in the third technological revolution. I have an iPod in my pocket, 319 00:45:08,972 --> 00:45:13,739 I have a mobile phone, I have a laptop, but then somehow I end up going home and sitting on 320 00:45:13,844 --> 00:45:19,612 wood-spindled Wittengale chairs. So in a way you could argue that we're building all these 321 00:45:19,750 --> 00:45:27,179 really kitsch stage sets, that have absolutely nothing to do with the age in which we live. 322 00:45:27,424 --> 00:45:33,158 It's strange! I find it extremely perverse, in a way. I mean imagine right now, I'm sitting here on my 323 00:45:33,263 --> 00:45:38,826 laptop, and I've got to go out. What am I going to do, get in my horse and carriage? Of course not! 324 00:45:39,937 --> 00:45:45,671 Why do we feel like we need to keep revisiting the archetype over and over again? 325 00:45:46,143 --> 00:45:51,113 Digital cameras, for example, their format and proportion, the fact that they're a horizontal 326 00:45:51,148 --> 00:45:59,056 rectangle, are modeled after the original silver film camera. So in turn it's the film that defined 327 00:45:59,091 --> 00:46:03,254 the shape of the camera. All of the sudden our digital cameras have no film. 328 00:46:03,327 --> 00:46:08,130 So why on earth do we have the same shape we have. Now without sounding like a hypocrite, 329 00:46:08,165 --> 00:46:13,000 I revisit archetypes, I've designed many chairs. With that given, you say, okay now I'm going to design 330 00:46:13,070 --> 00:46:18,075 a chair. What can I do here? How can I put my fingerprint on it and differentiate it from everyone 331 00:46:18,110 --> 00:46:23,172 else and every other designer? And am I playing a game to show I can differentiate? 332 00:46:23,247 --> 00:46:28,651 or am I actually really doing something that is contributive? Because the big issue with design is, 333 00:46:28,719 --> 00:46:32,621 are the things we are doing really making an affect and making change? 334 00:46:35,425 --> 00:46:41,386 78% of the world is completely impractical. 78% of the world is uncomfortable. You feel it. 335 00:46:41,465 --> 00:46:46,201 You feel that hotel rooms are poorly designed, you sit in chairs that are very uncomfortable. 336 00:46:46,236 --> 00:46:50,007 And it's craziness. Imagine that if you design a million chairs to date, or however many chairs have 337 00:46:50,042 --> 00:46:53,510 been done in the world, why on earth should we have an uncomfortable chair? 338 00:46:53,545 --> 00:46:56,843 There's no excuse whatsoever. 339 00:46:57,347 --> 00:47:02,786 People need to demand that design performs for them and is special in their lives. 340 00:47:02,821 --> 00:47:04,913 these objects that they buy. 341 00:47:05,022 --> 00:47:08,685 If you can't make your GPS thing work in your car, 342 00:47:08,759 --> 00:47:12,286 there should be a riot because they're so poorly designed. 343 00:47:12,396 --> 00:47:17,925 Instead, the person sits there and thinks, "Oh, I'm not very smart, I can't make this GPS thing work. " 344 00:47:18,001 --> 00:47:21,903 I can't make the things work! This is my field and I can't make them work! 345 00:47:22,439 --> 00:47:27,274 If you design something that's precious and that you really love, you're never going to leave that. 346 00:47:27,344 --> 00:47:31,804 My father's briefcase, made out of a beautiful piece of leather, gets better with use. And I've inherited it 347 00:47:31,882 --> 00:47:37,548 and I'll pass it on, right? It's a really interesting thing, sometimes I get that task which is: 348 00:47:37,721 --> 00:47:44,061 design something that gets better with use. There's very few things, they mostly degrade, but... 349 00:47:44,096 --> 00:47:48,430 some things like this briefcase get better with use. 350 00:48:03,747 --> 00:48:08,116 Now that's a pretty sweet tick-over, don't you think? 351 00:48:10,487 --> 00:48:15,447 I like the concept of wearing in rather than wearing out. 352 00:48:15,559 --> 00:48:21,555 You'd like to create something where the emotional relationship is more satisfying over time. 353 00:48:21,665 --> 00:48:28,833 And you may not worry about it, or think about it... people don't have to have a strong 354 00:48:28,939 --> 00:48:35,708 love relationship with their things, but they should grow a little more fond of them over time. 355 00:48:36,546 --> 00:48:41,745 For example on the laptop that I designed, it's actually a magnesium enclosure 356 00:48:41,818 --> 00:48:47,450 but it has paint on the outside. And when it gets dinged, if it's dropped and 357 00:48:47,524 --> 00:48:50,894 a bit of paint chips off and you see some of the magnesium showing through, 358 00:48:50,929 --> 00:48:54,853 somehow it feels better because of that. 359 00:48:56,433 --> 00:49:03,464 The computer we call the Grid Compass, the Compass computer, arguably the first laptop 360 00:49:03,540 --> 00:49:09,342 that was actually ever produced is this one. You could carry it with you, we designed it to be 361 00:49:09,413 --> 00:49:13,941 thin enough to fit in half your briefcase, so you could put papers in as well. 362 00:49:14,017 --> 00:49:19,984 Then there was a leg at the back that flipped down, to put it at the right angle, for using 363 00:49:20,991 --> 00:49:25,951 the ergonomic preferred angle of 11 degrees. We wanted to devise a hinge that would allow it 364 00:49:26,029 --> 00:49:32,559 to rotate so the display could come up, but also not let anything into the electronics behind. 365 00:49:32,669 --> 00:49:39,131 So in order to avoid something like a pencil falling into it, let me just show you what could happen, 366 00:49:39,242 --> 00:49:44,202 if you put a pencil on the back it would roll down and drop inside. I designed a scoop, 367 00:49:44,281 --> 00:49:48,945 that would then self-eject the pencil when you closed it. 368 00:49:49,619 --> 00:49:53,555 That was a little trick... of that. 369 00:49:56,326 --> 00:50:02,458 When I got the first working prototype, I took the machine home, really thrilled about 370 00:50:02,632 --> 00:50:09,639 wanting to use it myself. And it was with great pride that I opened up the display and thought 371 00:50:09,674 --> 00:50:14,269 how clever I was to have designed this latch and this hinge and all this stuff. 372 00:50:14,344 --> 00:50:20,180 And then, I started to actually try and use it. And within a few moments, I found myself 373 00:50:20,250 --> 00:50:26,780 forgetting all about my physical design, and realizing that everything I was really interested in 374 00:50:26,857 --> 00:50:31,624 was happening in my relationship between what was happening behind the screen. 375 00:50:31,728 --> 00:50:36,688 I felt like I was kind of being sucked down inside the machine, and the interaction between me 376 00:50:36,800 --> 00:50:42,067 and the device was all to do with the digital software and very little to do with the physical design. 377 00:50:44,074 --> 00:50:49,478 That made me realize that if I was going to truly design the whole experience, I would really have 378 00:50:49,546 --> 00:50:56,748 to learn how to design this software stuff. That made me search for a name for it, 379 00:50:57,821 --> 00:51:02,258 which we ended up calling interaction design. 380 00:56:21,811 --> 00:56:27,716 Arguably the biggest single challenge facing every area of design right now is sustainability. 381 00:56:28,752 --> 00:56:33,712 It's no longer possible for designers to ignore the implications of continuing to produce 382 00:56:33,790 --> 00:56:38,750 more and more new stuff that sometimes we need, and sometimes we don't need. 383 00:56:39,429 --> 00:56:44,298 Designers spend most of their time designing product and services for the 10% of the world's 384 00:56:44,367 --> 00:56:51,671 population that already own too much, when 90% don't have even basic products and services 385 00:56:51,741 --> 00:56:55,177 to lead a subsistent life. 386 00:56:58,047 --> 00:57:03,508 Although a lot of designers believe emotionally and intellectually in sustainability, 387 00:57:03,920 --> 00:57:09,324 they and the manufacturers they work for are finding it very difficult to come to terms with. 388 00:57:09,592 --> 00:57:16,099 Because sustainability isn't some sort of pretty, glamorous process of using recycled materials 389 00:57:16,134 --> 00:57:20,229 to design something that may or may not be in the color green. 390 00:57:20,303 --> 00:57:28,005 It's about redesigning every single aspect, from sourcing materials, to designing, to production, 391 00:57:28,077 --> 00:57:33,082 to shipping, and then eventually designing a way that those products can be disposed of responsibly. 392 00:57:33,117 --> 00:57:37,620 That's a mammoth task, so it's no wonder designers and manufacturers 393 00:57:37,655 --> 00:57:39,747 are finding it so difficult. 394 00:57:45,462 --> 00:57:51,128 If one's really honest with oneself, most of what you design ends up in a landfill somewhere. 395 00:57:51,801 --> 00:57:57,034 And I'm pretty sure most of the products that I've designed in my career, 396 00:57:57,106 --> 00:58:02,976 most instances of the millions of things that have been produced are probably in landfills today. 397 00:58:03,313 --> 00:58:08,184 That isn't something I was conscious of when I started working as a designer, it didn't even really 398 00:58:08,219 --> 00:58:12,518 occur to me because it didn't really occur to us as a society, I think. 399 00:58:12,622 --> 00:58:18,219 Now, to be a designer, you have to take that into consideration, because we have to think about 400 00:58:18,294 --> 00:58:23,129 these complex systems in which our products exist. 401 00:58:23,433 --> 00:58:29,838 If the shelf life of a high-tech object is less than 11 months, it should all be 100% disposable. 402 00:58:30,473 --> 00:58:35,740 You know, my laptop should be made of cardboard, or my mobile phone could be a piece of cardboard, 403 00:58:35,912 --> 00:58:40,872 or it could be made out of something like sugar cane or some bio-plastic, etc. 404 00:58:42,519 --> 00:58:46,853 Why on earth does anything have to be built to be permanent? 405 00:58:47,624 --> 00:58:55,622 If I think about my admiration for Eames, it was an admiration for his ability to identify 406 00:58:55,732 --> 00:59:01,271 the qualities of new materials which could be used to create new objects. But nobody worried about 407 00:59:01,306 --> 00:59:06,368 whether fiberglass was going to cause disease, or be difficult to dispose of. 408 00:59:06,442 --> 00:59:12,005 Life was a little bit simpler for him, in that regard. He could just think about using the materials 409 00:59:12,081 --> 00:59:15,107 for their best design attributes. 410 00:59:18,254 --> 00:59:23,660 But now, we have to face this idea that what we do is not just the way we create some 411 00:59:23,695 --> 00:59:26,060 individual design. 412 00:59:27,664 --> 00:59:33,068 It's what happens afterwards, when we've finished our design and people have used it. 413 00:59:34,304 --> 00:59:39,264 So this sort of "cradle to cradle" concept. 414 00:59:51,688 --> 00:59:56,455 One of my very first projects was to design a toothbrush, a kids' toothbrush. 415 00:59:56,526 --> 01:00:02,055 Brushes at that time typically were just a stick with bristles at the end, which was pretty boring. 416 01:00:02,365 --> 01:00:06,961 So we introduced other materials to it and we made the handle thick. 417 01:00:07,036 --> 01:00:12,235 And in the end it became a really successful product. But my boss, 418 01:00:12,308 --> 01:00:17,541 maybe half a year after we launched the brush, went on vacation... 419 01:00:17,647 --> 01:00:22,447 the idea was to go to the most remote beach. And the way Paul tells the story is 420 01:00:23,186 --> 01:00:27,247 the next morning he steps out of the tent and he wants to go the pristine beach, 421 01:00:27,323 --> 01:00:32,693 whales frolicking and all perfect, and what does he stumble over: it's our toothbrush. 422 01:00:32,829 --> 01:00:38,734 And it's there, and it's this brush, it's covered in barnacles, the plastic is faded, 423 01:00:38,868 --> 01:00:45,933 the bristles are worn. This brush, within months of the product being launched, had been used up, 424 01:00:46,042 --> 01:00:51,810 had been discarded, and found its way in the Pacific. So even though it's a little, small object, 425 01:00:51,948 --> 01:00:57,079 it creates a big piece of landfill that apparently goes just about everywhere. 426 01:01:01,791 --> 01:01:06,125 Let's go ahead and start defining some of the challenges and some of the questions we might be 427 01:01:06,195 --> 01:01:11,690 asking ourselves. Is there any toothbrush that we'd actually feel comfortable washing up on the beach? 428 01:01:12,235 --> 01:01:16,934 So much of the toothbrush does not need to be disposed of, right? You put the bristles 429 01:01:17,006 --> 01:01:21,966 in your mouth, the rest of it is all cleanable material. Why are we tossing this stuff out every time? 430 01:01:22,078 --> 01:01:27,481 There could be the greatest handle in the world, because if you only use one handle in your lifetime 431 01:01:27,516 --> 01:01:32,885 you could make it out of sterling silver, it could be this heirloom and then you just replace the heads. 432 01:01:33,356 --> 01:01:38,316 I think also the solution of the toothbrush assumes the only approach to oral care, 433 01:01:38,394 --> 01:01:42,262 or one of the main approaches to oral care is through the toothbrush. 434 01:01:42,331 --> 01:01:47,291 What is we didn't need toothbrushes? What could it be? 435 01:01:50,373 --> 01:01:55,244 When I first started the company, the role of the industrial designer was primarily about the 436 01:01:55,279 --> 01:02:03,811 aesthetics, or the cleverness around function, but it was always as a minor piece... 437 01:02:03,953 --> 01:02:12,759 the company was in charge of the major piece, and we were hired guns to complete some aspect. 438 01:02:12,995 --> 01:02:18,262 The question is actually not " What's the new toothbrush?" but " What's the future of oral care?" 439 01:02:18,367 --> 01:02:21,894 Afortune cookie with floss inside? 440 01:02:22,105 --> 01:02:26,542 As we grew it became clear that companies were happy for us to do more and more 441 01:02:26,609 --> 01:02:30,045 of the actual design of the overall product. 442 01:02:30,179 --> 01:02:34,013 I don't know, I'm really just enamored with the idea of doing teeth cleaning at NASCAR. 443 01:02:34,150 --> 01:02:39,349 I kind of think of it as they do analytical thinking and we do this kind of innovative or design thinking 444 01:02:39,422 --> 01:02:47,386 where we're more focused on user-centered ideas, stuff that will resonate with the people who 445 01:02:47,463 --> 01:02:52,332 are going to actually use the product. We come in from the point of view of, 446 01:02:52,401 --> 01:02:58,271 "What do people value, what are their needs?" And it just results in different products. 447 01:02:59,208 --> 01:03:03,645 You get these things, and you break them apart and it's like a wishbone. 448 01:03:04,213 --> 01:03:08,651 The big design challenge here is there's a lot of things we care about and 449 01:03:08,686 --> 01:03:12,610 cleaning our teeth is probably not high on that list. 450 01:03:12,822 --> 01:03:17,122 I think the wishbone is nice, but it should take the real shape of a wishbone. 451 01:03:17,326 --> 01:03:24,960 Design thinking is a way to systematically be innovative. You know how some people make lists, 452 01:03:25,034 --> 01:03:29,664 designers make what I call mind maps, where they keep going further and further. 453 01:03:29,739 --> 01:03:32,240 Something leads to something else, which leads... 454 01:03:32,275 --> 01:03:35,836 And as you're branching out you're getting to new ground, where your mind 455 01:03:35,912 --> 01:03:42,875 has never taken you before. And that's where interesting design stuff happens, in my mind. 456 01:03:46,422 --> 01:03:48,189 When I came into design, 457 01:03:48,224 --> 01:03:52,183 designers would be at their drawing boards, one, and they'd work at the 458 01:03:52,261 --> 01:03:55,997 drawing boards. They would maybe have some magazines and things to 459 01:03:56,032 --> 01:04:04,462 look at to inspire them. One of the things that I did when I came was drag people out of the studio 460 01:04:04,574 --> 01:04:11,480 into the environment, and put designers in the position of looking at people, 461 01:04:11,581 --> 01:04:16,985 and going through the steps that other people were going through as a source of inspiration. 462 01:04:26,529 --> 01:04:31,489 It's really about trying to make an empathic connection with people in their context. 463 01:04:32,935 --> 01:04:34,766 Is that Helvetica? 464 01:04:34,837 --> 01:04:36,930 It's not Helvetica, no. 465 01:04:37,106 --> 01:04:43,272 So that as designers we're picking up on the vibration of what they're about, 466 01:04:44,914 --> 01:04:49,752 and being able somehow to identify with that, and have that spur our 467 01:04:49,787 --> 01:04:52,277 creative thinking and creative response. 468 01:05:01,163 --> 01:05:08,035 Technology, and things you keep, things you love, things that get better with time. 469 01:05:10,239 --> 01:05:12,104 Cool. 470 01:05:13,376 --> 01:05:19,645 I think today, I see my role as a designer to help define what we should be creating for people, 471 01:05:20,683 --> 01:05:26,144 and the output is not necessarily obviously a design, it's not obviously a product. 472 01:05:28,257 --> 01:05:33,695 Recently we designed a new banking service for one of the big banks here in America. 473 01:05:34,363 --> 01:05:39,323 And there are two and a half million people using that savings account today. 474 01:05:39,969 --> 01:05:44,565 So we're not just giving form to the thing that has been created. 475 01:05:47,043 --> 01:05:52,538 I think that what designers will do in the future is to become the reference point for policymakers, 476 01:05:52,615 --> 01:05:57,575 for anybody who wants to create a link between something that highfaluting and hard to translate, 477 01:05:57,720 --> 01:06:03,352 and reality and people. And I almost envision them becoming the intellectuals of the future. 478 01:06:03,459 --> 01:06:08,419 I always find it really funny, the French, whenever they have to talk about the price of gas or 479 01:06:08,497 --> 01:06:13,594 the cheese war with Italy, they go to a philosopher, right? You know, it's kind of hilarious but 480 01:06:13,703 --> 01:06:20,666 philosophers are the culture generators in France. I want designers to be the culture generators 481 01:06:20,776 --> 01:06:26,078 all over the world, and some of them really can. And no matter what, they should become really 482 01:06:26,148 --> 01:06:32,280 fundamental bricks in any kind of policymaking effort, and more and more that's happening. 483 01:06:32,355 --> 01:06:37,987 But I see designers as designing not any more objects, per se, in some cases yes, 484 01:06:38,094 --> 01:06:44,966 but also scenarios that are based on objects that will help people understand the consequences 485 01:06:45,067 --> 01:06:51,495 of their choices. And people like Dunne and Raby do that, exactly, they call it design for debate. 486 01:06:57,046 --> 01:07:02,177 We use design as a medium to try and explore ideas, find out things, question. 487 01:07:02,651 --> 01:07:07,315 We've got cinema, fine arts, literature, craft... 488 01:07:07,390 --> 01:07:11,451 every other medium seems to have a part that's 489 01:07:11,560 --> 01:07:16,520 dedicated to reflecting on important issues, yet design, the thing that's responsible for so much 490 01:07:16,665 --> 01:07:21,625 of the built environment around us doesn't do that. I think that's one of the things that attracts us. 491 01:07:21,737 --> 01:07:26,697 So even though our design ideas are never really put into mass production, we always try to 492 01:07:26,776 --> 01:07:31,736 suggest that they could be mass-produced or they could be on the scale of hundreds of thousands, 493 01:07:31,814 --> 01:07:35,773 because that's part of what we're interested in. 494 01:07:35,918 --> 01:07:40,753 We love the idea that with a product, or shopping... we love showrooms. 495 01:07:40,923 --> 01:07:46,327 Because what is a showroom, you go in there, around IKEA and you imagine this is in your home, 496 01:07:46,462 --> 01:07:51,525 you project yourself into this other space. But you could actually buy that and have it at home. 497 01:07:51,667 --> 01:07:56,502 It's true, when you walk into a gallery, you don't imagine the sculpture at home and how it's going 498 01:07:56,605 --> 01:08:01,143 to impact on your life. But if you walk into a shop, whether it's electronics, or furniture, or a car 499 01:08:01,144 --> 01:08:05,546 showroom, you do imagine yourself experiencing this thing and enjoying it. 500 01:08:06,782 --> 01:08:11,320 So when we do conceptual products, we're hoping that people will imagine how that will impact 501 01:08:11,321 --> 01:08:13,584 on the way they live their lives. 502 01:08:16,358 --> 01:08:20,954 We were part of an exhibition and Fiona and I decided to focus on robots. 503 01:08:21,697 --> 01:08:24,427 There are four of them altogether. 504 01:08:24,667 --> 01:08:29,502 One of them, for example, might become the interface for important data you keep online 505 01:08:29,572 --> 01:08:34,908 or on remote servers. So it's a strange, wooden shaped object that you pick up 506 01:08:34,977 --> 01:08:39,313 and it has two holes at the top, and you stare at its eyes for about five minutes. 507 01:08:39,348 --> 01:08:44,081 And when it's checked it's you, it releases the information. So it's not just a quick glance 508 01:08:44,186 --> 01:08:50,682 at a retinal scanner, but a meaningful stare into this machine's eyes. And also you feel better, you feel... 509 01:08:52,194 --> 01:08:54,597 "Yes, it gets me," and then you access it... 510 01:08:54,598 --> 01:08:56,531 "There's no chance it mistook me. " 511 01:08:57,666 --> 01:09:02,626 Another thing we became interested in is as devices become more clever or more smarter, 512 01:09:02,838 --> 01:09:07,798 one of our roles as designers might be to handicap the technology and make it dependent on us 513 01:09:07,910 --> 01:09:12,982 in some way, or needy. So we thought it might be interesting to design one that has 514 01:09:12,983 --> 01:09:16,918 to call the owner over to it whenever it wants to move. 515 01:09:17,586 --> 01:09:22,546 We really wanted to look at the materiality of what a robot might be, so one of the key things 516 01:09:22,625 --> 01:09:27,585 we wanted was when someone saw the robots, we wanted them to go, "Well that's not a robot. " 517 01:09:27,696 --> 01:09:33,868 That's not even within the robot language. But the minute they ask that question, then they're 518 01:09:33,903 --> 01:09:40,433 immediately thinking, well what is a robot, what a robot should be, what kind of identity it might have. 519 01:09:41,177 --> 01:09:46,410 People, especially students, often say at the end of lectures, " But you just design things that 520 01:09:46,482 --> 01:09:51,181 get shown in museums and galleries, shouldn't you be trying to mass produce?" And because we're 521 01:09:51,353 --> 01:09:55,881 more interested in designing to deal with ideas, actually putting things into a museum like MoMA 522 01:09:55,991 --> 01:10:00,951 reaches hundreds of thousands of people, more than if we made a few arty and expensive 523 01:10:01,063 --> 01:10:06,558 prototypes. So I think it depends, I think we're interested maybe in mass communication 524 01:10:06,635 --> 01:10:08,865 more than mass production. 525 01:10:14,276 --> 01:10:19,543 Industrial design has been so closely tied to industry, and working within the constraints 526 01:10:19,648 --> 01:10:26,178 set by industry. Very quickly you come to edges of the spectrum of choice, the official choice, 527 01:10:26,288 --> 01:10:31,749 of what kinds of things that the companies who produce these products believe people want. 528 01:10:32,661 --> 01:10:37,997 And we know, people want a lot more interesting things, but so far we haven't managed to... 529 01:10:38,200 --> 01:10:40,395 to cross that gap. 530 01:10:45,374 --> 01:10:52,803 People are creative, by nature, and always not quite satisfied with the design of something 531 01:10:52,881 --> 01:10:57,841 that they have, that they've bought. They adapt it. 532 01:11:01,123 --> 01:11:06,584 Is there some way we can better engage with people's creativity to make more of it 533 01:11:06,695 --> 01:11:11,792 or to enhance what they can do for themselves, or create the tools or the platforms 534 01:11:11,900 --> 01:11:15,028 from which people can operate. 535 01:11:17,773 --> 01:11:22,733 The tools with which we do design today are our tools. 536 01:11:23,345 --> 01:11:26,837 We make the shapes, people buy and use the shapes. 537 01:11:27,116 --> 01:11:32,076 Tomorrow, this will be different. The tools to make things, and to define your world, 538 01:11:32,154 --> 01:11:34,884 will be available to everybody. 539 01:11:38,360 --> 01:11:43,593 Because of the connected world, the idea of designing something for a different community 540 01:11:43,699 --> 01:11:48,269 in a different part of the world is now becoming very much more prevalent. 541 01:11:48,304 --> 01:11:52,502 Before there was a sense that Africa was so far away you couldn't do anything about it, 542 01:11:52,608 --> 01:11:58,808 but now there seems to be a sense that because of the connected world, we can make a big difference. 543 01:11:59,381 --> 01:12:06,446 As designers I think we're so far removed from the actual object. You can design virtually, 544 01:12:06,522 --> 01:12:11,960 prototypes can be made remotely, the actual product's often manufactured on another continent 545 01:12:12,094 --> 01:12:16,861 That's why a lot of the products we're surrounded by, a lot of our manufactured environment, 546 01:12:16,965 --> 01:12:20,230 seems too easy, too superficial. 547 01:13:01,110 --> 01:13:08,312 If I had a billion dollars to fund a marketing campaign, I would launch a campaign on behalf of 548 01:13:08,617 --> 01:13:13,213 "Things you already own, why not enjoy them today?" 549 01:13:13,789 --> 01:13:18,749 Because we all have so many things, they're just around, they're in the closet, in the attic, 550 01:13:18,927 --> 01:13:23,432 that we don't even think about anymore, because there's not enough room left in our brains 551 01:13:23,433 --> 01:13:26,560 because we're so busy processing all the exciting new developments. 552 01:13:28,404 --> 01:13:33,364 At the end of the day, when you're looking around at the objects in your house, and you're deciding, 553 01:13:33,475 --> 01:13:38,708 "What here really has value to me?" They're going to be things that have some meaning in your life. 554 01:13:39,548 --> 01:13:44,508 The hurricane is coming, you have 20 minutes, get your stuff and go. You're not going to be saying, 555 01:13:44,653 --> 01:13:50,319 "Well that got an amazing write-up in this design blog. " You're going to pick the most meaningful 556 01:13:50,426 --> 01:13:56,023 objects to you, because those are the true objects, that truly reflect, 557 01:13:56,098 --> 01:14:01,832 the true story of who you are, and what your personal narrative is, and the story that you're 558 01:14:01,937 --> 01:14:07,170 telling to yourself and no one else because that's the only audience that matters.