# Quick Tech Issue Reporting Guide

## The Problem
Vague reports like "status issues" or "operational disturbance" require multiple clarification rounds.

## Solution Pattern
**Subject + Specific Problem**

### Examples

#### Service Status Queries
- ? "status issues, like yesterday"
- ? "Is Claude.ai down?"
- ? "Claude.ai service status?"
- ? "Anthropic outage check?"

#### System Issues
- ? "having problems"
- ? "MCP servers - not responding in Desktop"
- ? "WSL - disk full errors"
- ? "Backup script - failing on line 47"

## Standard Tech Terminology

### Service Availability
- **Outage** - complete service failure
- **Downtime** - period when service unavailable
- **Service disruption** - partial failures or degraded performance
- **Degraded performance** - slow but working
- **Incident** - official term on status pages

### Avoid
- "Operational disturbance" (uncommon, sounds corporate)
- Ambiguous subjects that could mean multiple systems

## Quick Reference: Status Checks
- Claude: https://status.anthropic.com/
- GitHub: https://www.githubstatus.com/
- Google Workspace: https://www.google.com/appsstatus/

---
*Created: 2025-11-12*