# Description # A dashing widget that displays tickets for [Freshdesk.com](http://www.freshdesk.com) - Displays unassigned tickets subject and time. - Displays Ticket counts assigned to Agents. - Time for each ticket changes color depending on age. ## Preview ## ![Freshdesk Dashing Widget](http://imgur.com/Q2keCCD.png) ## Usage ## Add the widget HTML to your dashboard ```
  • ``` 2. Create a directory called freshdesk under widgets and copy *freshdesk.coffeescript*, *freshdesk.html*, *freshdesk.scss* into the directory. 3. Copy freshdesk.rb into your jobs folder. 4. Modify the ```FRESHDESK_URL``` and ```FRESHDESK_USERNAME``` in the *freshdesk.rb* file. ## More Info ## [Freshdesk API Documentation](http://freshdesk.com/api)